Back to search.SITEL EMEA - Finnish and Swedish Speaking Customer Service Agent
| Employment Type: | Permanent |
| Location: | København - Københavns Kommune, Denmark, Copenhagen |
| Salary: | Excellent |
| Languages: | Finnish, Swedish |
Sitel is a world-leading supplier of services in Business Process Outsourcing. We carry out three million customer contacts every day in 32 languages and in 28 countries all over the world.
Sitel offer their clients high-quality services in sales, customer service, support and back-office. We assist our clients to reach better customers loyalty, reduce service costs and achieve an increased turnover per client. Sitel Denmark ApS is one of the leading Customer Contact Centres in the Nordic countries. We are located at Prags Boulevard 80 in Copenhagen S.
Sitel is looking for a Finnish & Swedish speaking person to provide high quality phone and e-mail support for our client – a highly successful international gaming company. Do you speak and write fluent Finnish and Swedish? Then you are probably the perfect candidate to provide support for our client’s customers.
The gaming company is rapidly expanding and is on its way to become internationally known in the gaming industry. The website comprises slot machines, casino games, betting, bingo, lotteries, poker and several amusement games.
Your primary tasks:
• Helping the customers regarding their gaming account
• Answering questions about the games, campaigns etc.
• Payments
• Log customer data in Siebel
We offer you:
• A fulltime position with a flexible working schedule within Monday to Sunday from 09.00 to 24.00
• The necessary products and customer service training so you can achieve great results
• To be surrounded by qualified colleagues in dynamic working environment.
• Different company benefits like fitness, a pension system and a good canteen arrangement
Your qualifications:
• Good communication skills and fluency in Finnish & Swedish both verbal and written
• A solid working knowledge of English and an additional Nordic language will be an advantage
• Experience working in a call centre
• Good customer service skills and a positive attitude
• A clean criminal record, as you’ll be handling money transfers
Sitel offer their clients high-quality services in sales, customer service, support and back-office. We assist our clients to reach better customers loyalty, reduce service costs and achieve an increased turnover per client. Sitel Denmark ApS is one of the leading Customer Contact Centres in the Nordic countries. We are located at Prags Boulevard 80 in Copenhagen S.
Sitel is looking for a Finnish & Swedish speaking person to provide high quality phone and e-mail support for our client – a highly successful international gaming company. Do you speak and write fluent Finnish and Swedish? Then you are probably the perfect candidate to provide support for our client’s customers.
The gaming company is rapidly expanding and is on its way to become internationally known in the gaming industry. The website comprises slot machines, casino games, betting, bingo, lotteries, poker and several amusement games.
Your primary tasks:
• Helping the customers regarding their gaming account
• Answering questions about the games, campaigns etc.
• Payments
• Log customer data in Siebel
We offer you:
• A fulltime position with a flexible working schedule within Monday to Sunday from 09.00 to 24.00
• The necessary products and customer service training so you can achieve great results
• To be surrounded by qualified colleagues in dynamic working environment.
• Different company benefits like fitness, a pension system and a good canteen arrangement
Your qualifications:
• Good communication skills and fluency in Finnish & Swedish both verbal and written
• A solid working knowledge of English and an additional Nordic language will be an advantage
• Experience working in a call centre
• Good customer service skills and a positive attitude
• A clean criminal record, as you’ll be handling money transfers
You cannot apply for this job as it is no longer active.
