Back to search.SITEL EMEA - Danish and Swedish Speaking Customer Service Agent
| Employment Type: | Permanent |
| Location: | København - Københavns Kommune, Denmark, Copenhagen |
| Salary: | Excellent |
| Languages: | Danish, Swedish |
Sitel is a world-leading supplier of services in Business Process Outsourcing. We carry out three million customer contacts every day in 32 languages and in 28 countries all over the world. Sitel offer their clients high-quality services in sales, customer service, support and back-office.
We assist our clients to reach better customers loyalty, reduce service costs and achieve an increased turnover per client. Sitel Denmark ApS is one of the leading Customer Contact Centres in the Nordic countries. We are located at Prags Boulevard 80 in Copenhagen S.
Are you ready to provide top quality inbound support in our Bosch team? Do you speak and write fluent Danish and Swedish? We are currently looking for an agent that is technically bright to support certified Bosch retailers and broaden Bosch’s existing client portfolio.
The right candidate:
• fluency in Danish and Swedish – and perhaps Finnish
• A good working knowledge of English
• is service orientated and is used to communicate via telephone and emails
• is experienced working with Windows
• has a technical interest and has some experience with tools
• has prior experience with customer service – preferably from at Call Centre
Your tasks:
You will support certified Bosch retailers via telephone and emails where you will deal with order handling, product information and to maintain updated information in the customer database.
Furthermore you will contribute with product development and improvement based on input from customers. Bosch is worldwide recognized for a range of their products but you will specifically be supporting their power tools brands based in Copenhagen.
We offer you
To work in a team with great co-workers within an international environment. Your working day will be exciting and alternating that will develop your technical abilities to the fullest. You will receive the necessary product and customer service training to be prepared when encountering challenges.
The working hours are 08:00-16:30 Monday to Friday at our office in Copenhagen S, in a walking distance from the Metro Station “Lergravsparken”. Furthermore we offer organic lunch, good training facilities, pension scheme and health insurance.
We assist our clients to reach better customers loyalty, reduce service costs and achieve an increased turnover per client. Sitel Denmark ApS is one of the leading Customer Contact Centres in the Nordic countries. We are located at Prags Boulevard 80 in Copenhagen S.
Are you ready to provide top quality inbound support in our Bosch team? Do you speak and write fluent Danish and Swedish? We are currently looking for an agent that is technically bright to support certified Bosch retailers and broaden Bosch’s existing client portfolio.
The right candidate:
• fluency in Danish and Swedish – and perhaps Finnish
• A good working knowledge of English
• is service orientated and is used to communicate via telephone and emails
• is experienced working with Windows
• has a technical interest and has some experience with tools
• has prior experience with customer service – preferably from at Call Centre
Your tasks:
You will support certified Bosch retailers via telephone and emails where you will deal with order handling, product information and to maintain updated information in the customer database.
Furthermore you will contribute with product development and improvement based on input from customers. Bosch is worldwide recognized for a range of their products but you will specifically be supporting their power tools brands based in Copenhagen.
We offer you
To work in a team with great co-workers within an international environment. Your working day will be exciting and alternating that will develop your technical abilities to the fullest. You will receive the necessary product and customer service training to be prepared when encountering challenges.
The working hours are 08:00-16:30 Monday to Friday at our office in Copenhagen S, in a walking distance from the Metro Station “Lergravsparken”. Furthermore we offer organic lunch, good training facilities, pension scheme and health insurance.
You cannot apply for this job as it is no longer active.
