Back to search.SITEL EMEA - Norwegian Speaking Customer Service professional
| Employment Type: | Permanent |
| Location: | København - Københavns Kommune, Denmark, Copenhagen |
| Salary: | Excellent |
| Languages: | English, Norwegian |
SITEL are now looking for a Norwegian speaking Customer Service professional for our Customer Support Centre in Copenhagen.
Your qualifications:
You are service minded and might have call centre experience. You are a dynamic person with a high stress level. It is important that you are structured, calm and have a good overview, even in stressful situations.
You see challenges instead of problems and you are an excellent communicator. You have a strong interest in mobile phone technologies/services and a flair for IT software. You speak Norwegian and English fluently, both written and oral. If you speak another Scandinavian language at the same time it will be an advantage.
Primary tasks:
• You are the first point of contact for mobile phone customers in all the questions related to mobile phone products and services
• Support customer via e-mail, telephone, internet and fax
• Analyse cases and provide advice and solutions for problems
• Troubleshooting and problem solving of technical problems related to handset models and accessories.
We can offer you:
A great opportunity to work in an international surrounding and a full-time position from Monday to Friday (37 hours a week). You will receive training in communication and the mobile phone products. You will be surrounded by qualified colleagues in dynamic working environment.
Your qualifications:
You are service minded and might have call centre experience. You are a dynamic person with a high stress level. It is important that you are structured, calm and have a good overview, even in stressful situations.
You see challenges instead of problems and you are an excellent communicator. You have a strong interest in mobile phone technologies/services and a flair for IT software. You speak Norwegian and English fluently, both written and oral. If you speak another Scandinavian language at the same time it will be an advantage.
Primary tasks:
• You are the first point of contact for mobile phone customers in all the questions related to mobile phone products and services
• Support customer via e-mail, telephone, internet and fax
• Analyse cases and provide advice and solutions for problems
• Troubleshooting and problem solving of technical problems related to handset models and accessories.
We can offer you:
A great opportunity to work in an international surrounding and a full-time position from Monday to Friday (37 hours a week). You will receive training in communication and the mobile phone products. You will be surrounded by qualified colleagues in dynamic working environment.
You cannot apply for this job as it is no longer active.
