SITEL EMEA - Swedish and Finnish Speaking Customer Service agent
| Ansættelsestype: | Permanent |
| Region: | København - Københavns Kommune, Denmark, Copenhagen |
| Løn: | Excellent |
| Sprog: | Finsk, Svensk |
Are you ready to provide top quality inbound support in our Bosch team? Do you speak and write fluent Finnish and Swedish? We are currently looking for an agent that is technically bright to support certified Bosch retailers and broaden Bosch’s existing client portfolio.
The right candidate:
• fluency in Finnish and Swedish – and perhaps Danish
• A good working knowledge of English
• is service orientated and used to communicate via telephone and emails
• is experienced working with Windows
• has a technical interest and some experience with tools
• has prior experience with customer service – preferably from at Call Centre
Your tasks:
You will support certified Bosch retailers via telephone and emails where you will deal with order handling, product information and to maintain updated information in the customer database.
Furthermore you will contribute with product development and improvement based on input from customers. Bosch is worldwide recognized for a range of their products but you will specifically be supporting their power tools brands based in Copenhagen.
We offer you
To work in a team with great co-workers within an international environment. Your working day will be exciting and alternating that will develop your technical abilities to the fullest. You will receive the necessary product and customer service training to be prepared when encountering challenges.
The working hours are 07:00-16:30 Monday to Friday at our office in Copenhagen S, in a walking distance from the Metro Station “Lergravsparken”. Furthermore we offer organic lunch, good training facilities, pension scheme and health insurance.
Salary:
Monthly based salary.
The right candidate:
• fluency in Finnish and Swedish – and perhaps Danish
• A good working knowledge of English
• is service orientated and used to communicate via telephone and emails
• is experienced working with Windows
• has a technical interest and some experience with tools
• has prior experience with customer service – preferably from at Call Centre
Your tasks:
You will support certified Bosch retailers via telephone and emails where you will deal with order handling, product information and to maintain updated information in the customer database.
Furthermore you will contribute with product development and improvement based on input from customers. Bosch is worldwide recognized for a range of their products but you will specifically be supporting their power tools brands based in Copenhagen.
We offer you
To work in a team with great co-workers within an international environment. Your working day will be exciting and alternating that will develop your technical abilities to the fullest. You will receive the necessary product and customer service training to be prepared when encountering challenges.
The working hours are 07:00-16:30 Monday to Friday at our office in Copenhagen S, in a walking distance from the Metro Station “Lergravsparken”. Furthermore we offer organic lunch, good training facilities, pension scheme and health insurance.
Salary:
Monthly based salary.
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